Frank Szezypta (A.R.U): Posted on Wednesday, November 13, 2013 9:51 AM
Communication is the key to a happy customer.. If I think I am going to be late more than 3 minutes to a scheduled appointment I call and let them know I could possibly be late. Therefore giving them a right to choice whether they will go on with different plans.
Say what you mean , mean what you say and dont be mean when you say it is a challenge but very necessary in a customers happiness when project is completed. |
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Posted on Tuesday, November 12, 2013 3:21 PM
Now that the weather is cooling down, you may get that urge to tackle some of the projects around the house that you put off all summer long. (Hey it's called summervacation for a reason, right?) Good for you! But before you get ahead of yourself, it's best to assess what you can actually handle on your own, and which projects you should NOT DIY. We don't mean to hurt your ego, but we've witnessed some home projects that didn't turn out for the best, just because a homeowner bit off more than they could chew. We're talking about those tasks that require a bit more training than a half-hour class at your local Home Depot. Call ARU to the Rescue today! (732) 300-9367
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